Introduction I know what you’re thinking: “Sustainability? Isn’t that a buzzword?” It’s true, sustainability is one of those words that gets thrown around a lot these days. But it has…
Introduction There’s something to be said for the freedom of working remotely. You don’t have to leave your house or apartment, you can wear what you want, and you’re not…
Introduction At Upwork, we’ve been using a version of the OKR methodology to manage our work and evaluate our performance since 2012. We have around 80 teams that report into…
Introduction We are surrounded by data. In fact, the amount of data in the world has been growing at an exponential rate since the mid-1990s. According to IBM’s 2020 Vision…
Introduction The days of the one-off disaster recovery plan are over. If you’re running a business and you don’t have an established, tested disaster recovery plan in place right now,…
Introduction You’ve heard it before: the best managers are good communicators. But what does that mean? Are you a micromanager who likes to assign tasks and track progress closely, or…
Introduction Performance management is a necessary evil, but it doesn’t have to be painful. If you’re new to performance management or looking for ways to improve your current process, here…
Introduction Improving the customer experience is not rocket science. You can do it by using AI, and AI will help you understand your customers better and improve your product or…
Introduction Mobile optimization is no longer an afterthought for developers. With the release of Google’s Mobile-Friendly Test and increasing traffic from mobile devices, you can’t afford to ignore this important…
Introduction Performance management is a process through which an organization measures and documents the progress of its employees toward achieving their goals, expectations and performance standards. It’s also a way…
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