Introduction Customer experience is a major player in the success of any business. It has become an essential component of marketing and as we move into an age where artificial intelligence (AI) is becoming more prevalent, it’s more important than ever to focus on providing a great customer experience. This […]
Introduction At the turn of the 21st century, few people could have predicted that in less than two decades we would be using renewable energy as if it were a fossil fuel. Or that we would have electric cars on roads around the world. These changes happened because of innovations […]
Introduction Personalization is one of the most important, yet complex, aspects of eCommerce. It’s not enough to simply give your customers a “one size fits all” experience—you have to really get to know them and use that information to provide an individually tailored shopping experience. This means using data analytics […]
Introduction Have you ever had a disaster at your business? If so, you know how important it is to have a business continuity and disaster recovery plan in place. A disruption in your workflow could be costly, but if you’ve prepared ahead of time and know exactly what to do […]
Introduction When it comes to sustainability, long-term thinking is essential. The future of sustainability lies in our ability to act with long-term vision. Long-term thinking helps organizations save money and reduce waste; it also helps you better understand your customers’ needs and wants. Longer timelines give you the opportunity to […]
Introduction There are many ways to improve resource efficiency. It can be done by shifting production to higher-performing assets, increasing the utilization of existing assets, improving planning and logistics of assets and workforce activities in order to reduce idle time, reducing material waste and rework during production processes, and reducing […]
Introduction When it comes to cybersecurity, every business has its own unique set of needs. Some businesses are more vulnerable than others, and some are dealing with one particular threat while their competitors deal with other threats. That’s why having an outside source for cybersecurity advice is so important. A […]
Introduction Interoperability is the term that describes the ability of systems to work together and share information. Interoperability is critical for achieving the vision of connected care, where all providers are able to communicate seamlessly and patients have access to their health records at any time. However, achieving interoperability requires […]
Introduction Technology is a double-edged sword. It can solve many business problems and make our lives easier, but it can also cause problems if you don’t know how to use it properly. Let’s take advantage of the benefits that technology has to offer by following these steps: Understand the benefits […]
Introduction Cybercriminals are always looking for new ways to hack into networks and steal data. In fact, they can be creative and have access to a wide variety of tools that let them penetrate even the most secure networks. Fortunately, there are also many ways to protect yourself against these […]